1. Introduction

This Privacy Policy describes how SorBen Quality (“SorBen Quality,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website (the “Site”).

Our Site is primarily informational and includes a contact form that allows you to reach out to us about potential projects or services. By using the Site or submitting information through the contact form, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you use our contact form, we may collect:

• Name
• Email address
• Phone number
• Company name (if provided)
• City/State or project location (if provided)
• Details about your project or inquiry
• Any other information you choose to include in your message

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect basic technical information, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Site
• Date and time of your visit

This information is typically collected via standard server logs and/or basic analytics tools and is used to understand how people use the Site and to help maintain its security and performance.

3. How We Use Your Information

We may use the information we collect for purposes such as:

• Responding to your inquiries submitted through the contact form
• Communicating with you about potential projects or services
• Evaluating and planning construction or siding work you ask us about
• Operating, maintaining, and improving the Site
• Detecting, preventing, or addressing technical or security issues
• Complying with legal and regulatory obligations

We do not sell your personal information.

4. Legal Bases (Where Applicable)

Where required by law, we process your personal information based on one or more of the following legal bases:

• Your consent (for example, when you submit the contact form)
• Our legitimate interests in operating and improving our Site and business
• Compliance with legal obligations

5. How We Share Your Information

We may share your information in the following situations:

• Service Providers: With trusted vendors who help us operate our business (such as hosting providers, email providers, or basic analytics services). These parties are only permitted to use your information to perform services for us.
• Legal and Safety: If required by law, legal process, or a government request, or where we believe it is necessary to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or other business transaction involving Sorben Quality, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as reasonably necessary to:

• Respond to your inquiry or request
• Maintain business and project records
• Comply with legal and regulatory obligations

When information is no longer needed, we will delete it or anonymize it, where reasonably feasible.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking Technologies

Our Site may use cookies or similar technologies to help the Site function properly, improve performance, or understand basic usage patterns. You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly if cookies are disabled.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.

10. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or request restriction of certain processing activities

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before fulfilling your request, and some rights may be limited or unavailable under applicable law.

11. International Visitors

Sorben Quality is based in the United States (Arkansas). If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located. By using the Site, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Site after any changes are posted means that you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Sorben Quality
Email: contact@sorbenquality.com